Wireless Network Connection Problem – Troubleshooting

January 5, 2012DavidWireless

Q: I have a wireless enabled. I use home wireless, public wireless, and also have an cell carrier aircard. I primarily use my home wireless. When I go to log on at home, my computer used to automatically load my wireless.  There was a hurricane at the end of the summer, and we lost power for 4 days. The router was reset once the power came back on, but I am the only one who cannot access the home network.

The computer gives an error message, no networks found, radio off. When I google radio off, it says something is turned off on the router, however, everyone else’s computers in the house work including a netbook, two laptops and a desktop.

Another thing I noticed, it says No Networks found, and the bar List Networks is grayed out as unavailable. It used to detect the neighbors networks, and now it’s finding nothing. I at least can get access to the Internet with my air card, but I like to save those minutes for when I am mobile, which is going to increase in the next month or two as I enroll in an on line course. Thanks for your help! PS (and YES, my wireless button is in the ON position :o))))))

A:  This sounds strange.   But let’s work it out.  It’s possible that your built-in wi-fi card in your laptop is having a problem — but this is rare.  Please answer the following quetsions below as YES/NO so we can go forward.

1. Are you the only person (your laptop) the only device in the house that is having problems connecting wirlessly to the home network?

2. Are you able to connect your laptop via wi-fi  (not the cell carrier aircard) to anywhere else?  E.g. if you go to a store that has free wi-fi, can you connect?


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