HelpSpa.com
Search HelpSpa.com

Why I Chose Against the Roku Digital Video Player and Picked Insignia Blu-Ray – A Limited Review

April 16, 2010DavidGeneral, Reviews0

I started up with Netflix again, I was thrilled to discover the possibility of watching streaming movies on my tv.  I have no problem watching on my widescreen lcd monitor, but it is much more comfortable to watch on a big tv from the comfort of the couch.  I came within an inch of purchasing a Roku Digital Video Player but eventually I did not make the purchase.  Instead I purchased the Insignia Blu-Ray Player (the wireless one — NS-WBRDVD).  Here’s why:

1. First you should know that the $79.99 Roku Player (the Roku SD) does not allow you to take advantage of Netflix’s HD content.  I was ready to roll at this low price of $80 until I realized that I wouldn’t be able to watch HD Netflix content unless I purchased the $100 Roku HD.  Fine. $20 isn’t that much in the grand scheme of things and since HD make a world of difference, I plannned to go for the Roku HD.   Note that the only difference I can see between the Roku HD and the Roku HD XR is the fact that the XR model has wireless-N.  I do not believe that $30 is worth it to add wireless-N (and as it turns out with my Insignia NS-WBRDVD which currently runs on my wireless G network does a superb job for Netflix — so no need to go with wireless-N for this purpose).  So at this point I was ready to purchase the $100 Roku HD player.

2. Until I read the reviews…..Looking on the Roku site, the reviews for all three Roku products were overwhelmingly positive.  AMAZINGLY, the average review for ALL THREE products was 4.4.  And taking a look at the reviews, all of the responses are very similar and I didn’t see negative comments.  That was a red light for me — any company that has a product with what are basically 100% positive reviews causes me to raise an eyebrow.  Take a look for yourself — scroll down and look at the product titles — under them you will see the rankings and you can click to read the reviews.

To get what I believed to be a more accurate review and headed to Amazon.com.  I was very disappointed to see what I found.  The basic gist of the matter was that if you received the product and it worked right out of the box, then you would be in good shape with a great product.  The problem was that if you had a problem with the device, wanted to return the product under the money-back guarantee, or just had a technical problem, that the company’s support was non-existent.  Thus, there were a bulk of reviews in the 4-5 star range, but also a bulge of reviews in the 1 star range, too.

At this point I had a choice to make:  should I spend $100 and roll the dice  that it may cost me a few hours of my life straightening things out if there were a problem with the Roku, or should I spend $180 on the Insignia Blu-Ray Netflix enabled player.    No question — Insignia hands down. So while I never actually owned a Roku player, their customer service reputation preceded them.  I elected to go with the Best Buy Insignia product instead, where if I had a problem, getting a new unit would be as simple as driving down the road to the store…

Tagged , ,

Related Posts

| More

SpiderOak Online Backup, Storage, Access, Sync, and Sharing

We are currently offering a free copy of our 16-page eBook, "How to Organize your Digital Photography Collection" to everyone who signs up for our free newsletter. This eBook will review how to organize your digital photos, discuss metadata, and give you an overview of software than can help you with your digital photography workflow. Sign up in the signup area, located in the right-side column of every page on this site, and read your copy now!


Popular